Resources for Patients and Caregivers
On this page, you will find fact sheets and resources to help you protect your privacy, what to do if you suspect an unauthorized disclosure of your health information, and how the technology of health information exchange can improve your care.
Better Care through Technology
We all want quality healthcare that is accessible and affordable. Patients want minimal hassle and the knowledge that health information will be kept private and secure. Revolutionary interactive technologies have ushered in a new era where this can be a reality.
Health information technology helps patients get better care through confidential use of electronic health records (EHRs). Thousands of people are using electronic tools, including personal health records (PHRs), which allow more direct communication with providers. Building on this foundation, Health IT has the potential to dramatically improve public health and the quality of care for all Californians.
Please see the video below to learn about the benefits of patient electronic health records for coordinated patient care:
What you'll find under "Resources for Patient"
CalOHII has provided a number of links to tools and resources under "Resources for Patients" to the right which may help you understand your medical privacy rights and manage the sharing of your information to optimize your healthcare. Here's a guide to what the links contain:
California Department of Managed Health Care's Help Center (Help Center)
The Help Center is the state department that oversees health plans. DMHC protects the rights of health plan members. Help Center staff includes medical and legal experts, and all services are free. Help Center staff can help patients get the treatment they need for medical, mental health, and other health issues. Call them toll free at 1-888-466-2219 or visit www.healthhelp.ca.gov.
HIPAA Frequently Asked Questions (FAQs) for Patients
This is a list of Frequently Asked Questions about the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Exchange (HIE) written from a patients' perspective to help you further understand health information exchange (HIE) and the federal laws that govern it. HIPAA FAQs for Patients link.
Consumer Guide to Health Information Privacy in California
This Consumer Guide was created by the California Office of the Attorney General and is a reference to understand health information privacy in California. Consumer Guide to Health Information Privacy in California link.
Sharing Health Information with Family Members and Friends
Thisl tool was created by the Federal Office for Civil Rights (OCR) to help you discuss your medical information with those closest to you. Sharing Health Infomation with Family Members and Friends link.
This is a glossary to help understand the terminology and special language surounding Health Information Exchange (HIE) and medical privacy. Acronym Glossary link
Sample Consent Forms
These links provide patients with information about either allowing or disallowing exchange of their health information. There is also a sample consent form. Sample Consent Forms and Information about Providing Consent links.Guide to Privacy and Security of Electronic Health Information