Patients and Caregivers
Better Care through Technology
We all want quality healthcare that is accessible and affordable. Patients want minimal hassle and the knowledge that health information will be kept private and secure. Revolutionary interactive technologies have ushered in a new era where this can be a reality.
Health information technology helps patients get better care through confidential use of electronic health records (EHRs). Thousands of people are using electronic tools, including personal health records (PHRs), which allow more direct communication with providers. Building on this foundation, Health IT has the potential to dramatically improve public health and the quality of care for all Californians.
California Department of Managed Health Care's Help Center (Help Center)
DMHC is the state department that protects the rights of health plan members. Help Center staff includes medical and legal experts, and all services are free. Help Center staff can help patients get the treatment they need for medical, mental health, and other health issues. Call them toll free at 1-888-466-2219 or visit www.healthhelp.ca.gov.
HIPAA Frequently Asked Questions (FAQs) for Patients
This is a list of Frequently Asked Questions about the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Exchange (HIE) to help you further understand health information exchange (HIE) and the federal laws that govern it. HIPAA FAQs for Patients link.
Consumer Guide to Health Information Privacy in California
This Consumer Guide was created by the California Office of the Attorney General and is a reference to understand health information privacy in California. Consumer Guide to Health Information Privacy in California (PDF) link.
Sharing Health Information with Family Members and Friends
Thisl tool was created by the Federal Office for Civil Rights (OCR) to help you discuss your medical information with those closest to you. Sharing Health Infomation with Family Members and Friends (PDF) link.
This is a glossary to help understand the terminology and special language surounding Health Information Exchange (HIE) and medical privacy. Acronym Glossary link